Last modified: January 17, 2018
Introduction This Kindrid™ Electronic Services Agreement ("Agreement") between you ("User" or "Donor") and Ministry Brands, LLC, a Delaware limited liability company ("Ministry Brands") regarding your use of the Kindrid™ Electronic Services, applies to all to your donations made to the party on whose behalf you sent a text message ("Donee") donating a specific amount in U.S. Dollars as a gift to the Donee (each a "Donation" and collectively, "Donations"), by using the Donee‘s exclusive key word ("Donee Key Word") designating your Donation be applied to a Donee‘s specifically identified program, charity or project ("Designation") or related exclusive telephone number ("Donee Number") to which you texted the first time you made a Donation via a text message ("Initial Donation") using your mobile phone number ("User Account Number") and as part of the process for such Initial Donation accessed a link and completed an authorization form or mobile gift registration ("User Data Authorization") submitting and registering your personal and credit card data and authorizing use of your personal and credit card data for purposes of making your Donation to the Donee and accepting the terms and conditions of this Agreement.

  1. Use of Kindrid™ Electronic Services
    Scope of the Agreement. This Agreement between you and Ministry Brands states the terms and conditions that govern your use of the Kindrid™ Electronic Services. The term "we," when used below, means Ministry Brands. The term "Kindrid™ Electronic Services" includes all of Ministry Brands‘s computer, telephonic, facsimile, email or wireless services or systems. This includes services and information accessible through Ministry Brands, or service providers used by Ministry Brands, including, but not limited to:
    §Ministry Brands‘s proprietary donation software systems, such as Kindrid™
    §Ministry Brands‘s website operated under the trademark Kindrid™
    §Ministry Brands‘s contracted third party computers and networks that are accessible externally
    §Ministry Brands‘s contracted third party wireless services providing for the transmission of information ("Information Transmitters" ) as well as third parties providing electronic payment processing services ("Third Party Electronic Payment Processing Provider(s) ")
    §Any other computer, telephonic or wireless electronic gift donation services or information system Ministry Brands provides to you, including successors to the systems described above.
    Services Provided. Ministry Brands‘s Kindrid™ Electronic Services allow you to: 1) text Donations to Donees using Donee Key Words or Donee Numbers, which Donations are charged to your credit card information provided on the User Data Authorization submitted by you in the Initial Donation; 2) to receive for each Donation a written document via electronic mail or other electronic communication acknowledging the Donation as to its amount and intended Donee ("Acknowledgement") which Acknowledgement, subject to changes in applicable tax regulations and the advice of each Donor‘s tax advisor, may be useful as an acknowledgment of your Donation for tax deduction purposes; and 3) to access your personal account information. The Kindrid™ Electronic Services are accessible via computer, telephonic or wireless transmissions for use on compatible personal, home or small-business computers, including Internet appliances with modems, terminals and network computers, as well as various wireless devices. You understand that in order for Ministry Brands‘s Kindrid™ Electronic Services, including future services available from Ministry Brands, to perform to your satisfaction, or at all, you are solely responsible for the hardware, software or other technology you use to access Ministry Brands‘s Kindrid™ Electronic Services. Ministry Brands will not be responsible for any service difficulties resulting from your failure to possess technology adequate to use Ministry Brands‘s Kindrid™ Electronic Services to your satisfaction.
    Your Agreement. By using Ministry Brands‘s Kindrid™ Electronic Services, you agree to comply with the terms and conditions of this Agreement. Ministry Brands has the right to modify or terminate this Agreement in any way at any time, and we will provide you with notice of any modifications by posting such changes at this web site location: You further agree to abide by any rules, procedures, standards, requirements or other conditions we may establish in connection with the use of our Kindrid™ Electronic Services or any other electronic communications services made available by Ministry Brands, including but not limited to, Third Party Electronic Payment Processing Provider(s) .
  2. Risks of Electronic Donations
    Access to the Kindrid™ Electronic Services may be limited or unavailable during periods of peak demand, systems upgrades or maintenance, or for other reasons. If the Kindrid™ Electronic Services are unavailable or delayed at any time, you agree to use alternative means to make your donations, such as calling a Ministry Brands technical helpline or a representative of the Donee to who you are attempting to make such donation. It should also be noted that the use of the Kindrid™ Electronic Services are intended for use in addition to traditional means of charitable contributions such as offerings during religious services or established programs for tithing or periodic giving programs with charitable institutions. Ministry Brands will not be liable to you if you do not receive an Acknowledgement, a Designation is not applied by the Donee to the designated specific giving program, charity or project or are unable to access your account information or request a transaction through the Kindrid™ Electronic Services. (See Limitations of Liability, Section 3).
    Disclosure of Potential Relationships. Ministry Brands and/or its employees or directors, as well as consultants to Ministry Brands, may have or may have business relationships for the use of the Kindrid™ Electronic Services with each Donee and may charge a fee for the use of the Services to such Donee as well as perform reporting services to each Donee on the Donations received including information regarding any Designation and personal information regarding each Donor as provided in the User Data Authorization only to the extent of their name, address, email address, Designation, if any, and the amount of the Donation for reporting purposes. From time to time, Ministry Brands may perform software or other technical services for Donees with or without charge.
  3. Limitations of Liability
    No Liability for Events Outside of Individuals‘ or Entities‘ Direct Control. Ministry Brands, the Donees, Third Party Electronic Payment Processing Provider(s) , Information Transmitters and any other person involved in transmitting Information or funds used for a Donation will not be liable for any loss that results from a cause over which that individual or entity does not have direct control. Such causes include, but are not limited to: (1) the failure of electronic or mechanical equipment or communication lines; (2) telephone or other interconnect problems; (3) bugs, errors, configuration problems or the incompatibility of computer hardware or software; (4) the failure or unavailability of Internet access; (5) problems with Internet service providers or other equipment or services relating to your computer or network; (6) problems with intermediate computer or communications networks or facilities; (7) problems with data transmission facilities or your telephone, cable or wireless service; or (8) unauthorized access, theft, operator errors, severe weather, earthquakes, other natural disasters or labor disputes. Ministry Brands is also not responsible for any damage to your computer, software, modem, telephone, wireless device or other property resulting in any way from your use of Ministry Brands‘s Kindrid™ Electronic Services.
  4. Consent to Email Communications and Opting Out
    By using Ministry Brands‘s Kindrid™ Electronic Services and completing the User Data Authorization opening a Donor Account and accepting the Terms and Conditions of this Agreement, you are consenting to the receipt of electronic mail ("email") from us. We may send you emails about your Donation or the Donee to whom you have made your Donation. You may opt out of future emails about products or services by following instructions in our privacy policy, on our website, or contained in an email that you receive from us. We reserve the right, however, to email you important information relating to your Donor account, including tax or regulatory communications.
  5. Use of Proprietary Information
    The content provided by Ministry Brands‘s Kindrid™ Electronic Services ("Content") is the property of Ministry Brands, the respective Donees to the extend such content has been created by such Donee or their licensors and is protected by applicable copyright law. You agree not to reproduce, retransmit, disseminate, sell, distribute, publish, broadcast, circulate or commercially exploit the Content in any manner without the express written consent of Ministry Brands, the applicable Donee or any other person with the authority to give such consent. You agree that you will not use the Content for any unlawful purpose. You further agree to comply with all reasonable written requests from Ministry Brands intended to protect the Content and Donees‘ and Ministry Brands‘s respective rights in the Content and Kindrid™ Electronic Services.
  6. Donation Change, Cancellation or Refund Requests
    You acknowledge that it may not be possible to change, cancel or refund a Donation once you have texted it, and you agree to exercise caution before making all Donations. Any attempt you make to cancel a Donation is simply a request to cancel and must be made within no more than 15 minutes after the donation has been confirmed . Ministry Brands will consider and processes your requests to change, cancel or refund a Donation on a best-efforts basis only and will not be liable to you if Ministry Brands is unable to change, or cancel your donation. If you wish to try to change or cancel your Donation, you agree to call a Ministry Brands representative to assist you. Attempting to cancel and replace or change a Donation through the Kindrid™ Electronic Services can result in the execution of duplicate Donation, which ultimately is your responsibility. If a Donation cannot be canceled or changed, you agree that you are bound by the results of the original Donation you made.
  7. No Legal or Tax Advice
    You acknowledge that Ministry Brands does not give legal advice or tax advice. You agree that any information or Content presented by Ministry Brands or any Donee regarding charitable giving or offerings or other legal or tax principles related to making a Donation to a Donee do not apply to your specific circumstances or take into account your comprehensive tax or estate planning situation. For that type of assistance, you agree to consult your own tax or legal advisor.
  8. Access, Passwords and Security
    You will be responsible for the confidentiality and use of your access number(s), password(s) and User Account number(s). You agree not to hold Ministry Brands liable for any damages of any kind resulting from your decision to disclose your access number(s), password(s) or User Account number(s) to any third party, including, but not limited to, entities that aggregate account information or website content, or persons who are or claim to be acting as your agent, proxy or advisor. If you inform Ministry Brands or Ministry Brands has reason to believe that the security of your account password may be or has been compromised, we have the right to terminate your use of Kindrid™ Electronic Services. You will be responsible for all Donations made through and under your access number(s), password(s) and User Account number(s), and any Donations so received by Ministry Brands will be deemed to have been received from you. All Donations shall be deemed to be made at the time received by Ministry Brands and in the form received. You agree immediately to notify Ministry Brands if you become aware of:
    § Any loss or theft of your access number(s), password(s) and/or User Account number(s) or
    §Any unauthorized use of any of your access number(s), password(s) and/or User Account number(s), or of the Kindrid™ Electronic Services or any Information or
    §Any failure by you to receive a message that a Donation initiated by you through the Kindrid™ Electronic Services has been received and/or executed through the Kindrid™ Electronic Services or
    §Any failure by you to receive accurate written confirmation of a Donation within 1 Business Day after making the Donation through the Kindrid™ Electronic Services or
    §Any receipt of confirmation of a Donation that you did not place, or any similarly inaccurate or conflicting report or Information.
  9. Data Transmission
    You acknowledge that data, including email, electronic communications and personal financial data, may be accessed by unauthorized third parties when communicated between you and Ministry Brands, Third Party Electronic Payment Processing Provider(s) or Information Transmitters, using the Internet, other network communications facilities, telephone or any other wireless, mobile electronic means. You agree to use software produced by third parties, including, but not limited to, "browser" software that supports a data security protocol compatible with the protocol used by Ministry Brands. Until notified otherwise by Ministry Brands, you agree to use software that supports the Secure Socket Layer (SSL) protocol or other protocols accepted by Ministry Brands and follow Ministry Brands‘s logon procedures for Kindrid™ Electronic Services that support such protocols. You acknowledge that Ministry Brands is not responsible for notifying you of any upgrades, fixes or enhancements to any such software or for any compromise of data transmitted across computer networks or telecommunications facilities, including, but not limited to, the Internet.
  10. Use of Software, Programs, Applications or Other Devices to Access Kindrid™ Electronic Services
    With the exception of applications commonly known as web-browser software, or other applications formally approved by Ministry Brands in writing, you agree not to use any software, program, application or any other device to access or log on to Ministry Brands‘s computer systems, website or proprietary software or to automate the process of obtaining, downloading, transferring or transmitting any Content, information or unauthorized code to or from Ministry Brands‘s computer systems, website or proprietary software.
  11. Service and Use Fees
    Donees shall be responsible for all service and use fees, if any, that are charged by Ministry Brands or its designee for Ministry Brands‘s Kindrid™ Electronic Services for the payment and transmission of each Donation. These fees may include, without limitation, a credit card processing fee consisting of a percentage of the Donation and a per transaction set fee, which will be paid by the Donee but will not reduce the amount Donor will be credited on its receipt for the donation. You agree that these fees may be changed without notice. Ministry Brands reserves the right to enter into fee-sharing arrangements with applicable Donees and Third-Party Electronic Payment Processing Providers.
    Payment of Donations. Upon texting an amount to give to a Donee, you shall instruct Ministry Brands or its designated Third Party Electronic Payment Processing Provider(s) to charge the Donation to the designated credit card set forth in the User Data Authorization. You agree to pay all costs (including attorneys‘ fees), if any, incurred by Ministry Brands in collecting overdue or unpaid Donations from you, if necessary.
  12. Account Restrictions
    If there is a restriction on your Donor Account, your use of the Kindrid™ Electronic Services‘ functions may be restricted with respect to such account. Further, Ministry Brands reserves the right in its sole discretion to require confirmation of sufficient funds in the credit card accounts on file under the User Data Authorization prior to permitting a Donation to be made through the Donor Account and to determine the adequacy of any such Account prior to the execution of any Donation through the Kindrid™ Electronic Services. Ministry Brands will not be responsible for any delay or failure to provide the Kindrid™ Electronic Services, including the execution of any Donation, in the event there is a restriction on your account, you lack sufficient funds in your account or you delay or fail to make a deposit of sufficient funds required to make the applicable Donation requested.
  13. Indemnification
    You agree to defend, indemnify and hold Ministry Brands, the Donee and the Third Party Electronic Payment Processing Providers and the Information Transmitters harmless from and against any and all claims, losses, liability costs and expenses (including, but not limited to, attorneys‘ fees) arising from your violation of this Agreement, state or federal charitable donation or tax laws or regulations, or any third party‘s rights, including, but not limited to, infringement of any copyright, violation of any proprietary right and invasion of any privacy rights. This obligation will survive the termination of this Agreement.
  14. Our Ability to Terminate Kindrid™ Electronic Services
    Ministry Brands reserves the right to terminate your access to its Kindrid™ Electronic Services or any portion of them (including, without limitation, the Content, in its sole discretion, without notice and without limitation, for any reason whatsoever. Ministry Brands may terminate your access to its Kindrid™ Electronic Services for reasons including, but not limited to, the unauthorized use of your account access information, breach of this Agreement, discontinuance of Ministry Brands‘s access to any Content or any other data from any Donee or Third Party Electronic Payment Processing Provider or termination of one or more agreements between Ministry Brands and Donees, or Third Party Electronic Payment Processing Provider(s) . Ministry Brands, the Donees, and Third Party Electronic Payment Processing Provider(s) shall have no liability to you for terminating your access to Ministry Brands‘s Kindrid™ Electronic Services.
  15. Electronic Communications
    §The Kindrid™ Electronic Services you access by wireless devices provide you with the capability to send electronic communications, such as text and email, directly to Ministry Brands and interact within applicable areas of the Kindrid™ Electronic Services. You agree to the following terms with respect to your use of electronic communications through the Kindrid™ Electronic Services:
    §You will not transmit instructions as set forth on mobile gift registrations for Donations to Ministry Brands using electronic communications except through those electronic features designated by Ministry Brands for the express purpose of placing instructions for Donations. You acknowledge that Ministry Brands will not act upon Donations transmitted through electronic communications other than instructions you transmit through designated mobile gift registration features;
    §Ministry Brands shall be entitled, but is not obligated, to review or retain your electronic communications for, among other reasons, monitoring the quality of service you receive, your compliance with this Agreement and the security of the Kindrid™ Electronic Services. Ministry Brands is entitled to disclose your electronic communications to the same extent it may disclose other information about you or your account(s) as provided elsewhere in this Agreement. In no event will Ministry Brands be liable for any costs, damages, expenses or any other liabilities incurred by you as a result of such activities by Ministry Brands;
    §You will not use any electronic communication feature of the Kindrid™ Electronic Services for any purpose that is unlawful, abusive, harassing, libelous, defamatory, obscene or threatening. You will not use the Kindrid™ Electronic Services to solicit Ministry Brands‘s designated Donees or others or participate in the solicitation of Ministry Brands designated Donees or others for any purpose;
    §You will not upload, post, reproduce or distribute any information, software or other material protected by copyright or any other intellectual property right (as well as rights of publicity and privacy) without first obtaining the permission of the owner of such rights;
    §You will not in any way express or imply that any opinions in your electronic communications are endorsed by Ministry Brands without the prior written consent of Ministry Brands;
    §If you use the Kindrid™ Electronic Services that you access by computer, you agree to provide Ministry Brands with your email address, promptly provide Ministry Brands with any changes to your email address and accept electronic communications from Ministry Brands at the email address you specify; and
    §You agree to be bound by any affirmance, assent or agreement you transmit through the Kindrid™ Electronic Services you access by wireless device or computer, including, but not limited to, any consent you give to receive communications from us solely through electronic transmission. You agree that, when in the future you text or tap or click on an "confirm", "I agree," "I consent" or other similarly worded "button" or entry field with your smart phone key pad, mouse, keystroke or other wireless or computer device, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature.
  16. Warranty
    Ministry Brands will not be liable for any delays in the receipt of any SMS messages connected with this program. Delivery of SMS messages is subject to effective transmission from your wireless service provider/network operator.
  17. General
    You acknowledge that, in providing you with the Kindrid™ Electronic Services, Ministry Brands has relied upon your agreement to be bound by the terms and conditions of this Agreement and any user or license agreement(s) related to or accompanying Kindrid™ Electronic Services-related software or mobile phone applications downloaded to your smart phone or other wireless device. You further acknowledge that you have read, understood and agreed to be bound by the terms of (i) the user license agreement of any Kindrid™ Electronic Services-related software, and (ii) the terms of Ministry Brands‘s agreement(s) with any Third Party Electronic Payment Processing Provider(s) and any other agreement with Ministry Brands that applies to your User Account(s), all as currently in effect and amended from time to time.
    Ministry Brands uses Stripe, Inc. ("Stripe") as its Third Party Electronic Payment Processing Provider for payment services (e.g. card acceptance, merchant settlement, and related services) ("Payment Services") for its Kindrid™ Electronic Services. By making use of some or all of these Payment Services on the Kindrid™ Electronic Services you agree to be bound by Stripe‘s terms and conditions as well as its privacy policy listed below, and hereby consent and authorize us to delegate the authorizations and share the information you provide to us with our Third Party Electronic Payment Processing Provider(s) to the extent required to provide the Payment Services to you.
    Payment processing services for non-profit and church organizations on Kindrid™ are provided by Stripe and are subject to the Stripe Connected Account Agreement, which includes the Stripe Terms of Service (collectively, the "Stripe Services Agreement"). By agreeing to these terms or continuing to operate as non-profit or church on Kindrid™, you agree to be bound by the Stripe Services Agreement, as the same may be modified by Stripe from time to time. As a condition of Kindrid™ enabling payment processing services through Stripe, you agree to provide Kindrid™ accurate and complete information about you and your business, and you authorize Kindrid™ to share it and transaction information related to your use of the payment processing services provided by Stripe. Stripe may also be contacted directly for payments support either by email at or via their support help center at
  18. Modifications
    This Agreement may be modified by Ministry Brands upon written notice to you, solely by posting such changes at the following web site location: provided, however, that if Ministry Brands sends you written notice by such posting or via electronic communication or otherwise, of a modification, you confirm your acceptance of the modification by not closing and/or by continuing to use your account.
  19. Governing Law
    This Agreement, and all future agreements you shall enter into with Ministry Brands, unless otherwise indicated on such other agreement, shall be governed by the law (but not the choice of law doctrines) of the State of Deleware. This is the case regardless of whether you reside or transact business with Ministry Brands in Deleware or elsewhere.
  20. Third Party Beneficiaries
    You and Ministry Brands acknowledge and agree that each Donee and Third Party Electronic Payment Processing Provider is an intended third party beneficiary of this Agreement to the extent that the Kindrid™ Electronic Services include data or Content relating to such Donee or use to process electronic payments of Donations ("Third Party Beneficiaries"). Each Third Party Beneficiary is entitled to rely upon all rights, representations, warranties and covenants made by you in this Agreement to the same extent as if each Third Party Beneficiary was a party to this Agreement with respect to their own data or information set forth in Content. For the avoidance of doubt, all rights and benefits granted under this Agreement to Ministry Brands will also be deemed granted directly to each Third Party Beneficiary as set forth above. Otherwise, no third party will be deemed to be an intended or unintended third party beneficiary of this Agreement.

Last modified: October 9, 2018


Kindrid Giving is a member of the Ministry Brands family. This Privacy Policy ("Privacy Policy") is specific to Kindrid Giving and may contain information not included in Ministry Brands' statement. This is due to the specific services and software uniquely provided by Kindrid Giving. Please also review the Ministry Brands Privacy Policy to ensure you are fully informed of our privacy practices. The Ministry Brands Privacy Policy can be found here:

At Kindrid Giving ("Company ShortName", "we", "us", "our", or the "Company"), we are committed to protecting your privacy. This Privacy Policy describes the types of information we collect about users of our websites and is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Services. This Privacy Policy also describes (1) the measures we take to safeguard the information we collect and (2) your rights and privileges concerning our collection, use and disclosure of information about you.

This Privacy Policy applies to websites owned and operated by Kindrid Giving, including, but not limited to, Throughout this document, this website, all other Kindrid Giving affiliated websites, and affiliates with links to this policy will be collectively referred to as the "Websites". Services provided by or enabled via the Websites will be referred to as the "Services".

Kindrid Giving is not responsible for the content or privacy practices of non-Kindrid Giving websites to which this website, or any other Kindrid Giving website, may link. Also, Kindrid Giving is not responsible for the privacy practices of our Clients or users of our Clients' websites. You should review any additional privacy policy and terms of use agreements before using a Client's website.

By using our Websites, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use our Websites.

Site Organic, LLC Platform

In addition to the Websites, Kindrid Giving operates a web-based software platform, Site Organic, LLC, used by our Clients to provide access to a website for authorized individuals, including their employees and customers. The use of information collected through this platform is strictly limited to the purpose of meeting our contractual obligations to our Clients and providing the services requested by our Clients, which are defined within our service agreements. The information we collect is done so at the direction of our Clients and we have no direct relationship with their customers, the individuals whose personal data we process.

If you are the customer of one of our Clients, you should refer to that Client's privacy policy for information on how your personal information is collected, used and protected. Any inquires related to your data, how it is processed, and data access, deletion and modification requests should be directed to that Client.

Changes to the Privacy Policy

The data Kindrid Giving collects and uses is governed by this Privacy Policy as amended from time to time, not by the Privacy Policy in effect at the time of data collection. This includes data collected from Kindrid Giving Websites, affiliates with links to this Privacy Policy, and services provided by or enabled via these sites. Kindrid Giving may change the Privacy Policy at our sole discretion and will provide notice of changes in the Privacy Policy and on the privacy policy page of our Websites. If, as the result of such changes, you want to alter the ways in which we are allowed to use your personal information, you can do so by following the procedure described in the section entitled "Privacy Rights".

Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Websites and the Services enabled by the Websites. This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Websites, or any products or services not available or enabled via the Websites.

You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to Kindrid Giving you limit how such information will be used to communicate with you, either by Kindrid Giving or by third parties, Kindrid Giving will not change your preference in this regard without your express consent. However, if Kindrid Giving sells assets (or the assets of a division or subsidiary) to another entity, or Kindrid Giving (or a division or subsidiary) is acquired by or merged with another entity, you agree that Kindrid Giving may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent. Kindrid Giving will provide notice of such asset sales, acquisitions, or mergers on its Websites.

Policy Regarding Children

Kindrid Giving Websites and Services are not designed for use by children under the age of 16. As such, this Website is not directed at children under the age of 16 nor do we knowingly collect or maintain information from children under the age of 16 on this Website.

Collection and Use of Data

Kindrid Giving are the sole owners of the information collected on this site. We have access to and collect information that you voluntarily give us via email, webform or other direct contact from you. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone. We may disclose information to our corporate affiliates and third parties to provide products and services to you, or related to products or services you have purchased or downloaded from Kindrid Giving. Unless you ask us not to, we may contact you via email in the future to tell you about our services, new products, or changes to this privacy policy or to provide you with informational or educational newsletters.

Do not provide personal information about others unless you are authorized or required to do so by applicable law or contract. Before supplying personal information about others, you and the person about whom you supply the information must review and consent to the Terms of Use and Privacy Policy of the Website. By submitting any personal information about others, you represent and warrant that you are authorized to do so, that you have made the Terms of Use and Privacy Policy available to the person about whom you supply the information, and that you have obtained that person's written consent to our Terms of Use and Privacy Policy. If applicable law allows you to supply the information without doing the foregoing, you represent and warrant that you have abided by that law and that it allows us to receive and disclose the information under this Privacy Policy without any further action on our part. You agree to indemnify, defend and hold harmless Kindrid Giving, our parents, subsidiaries, officers, directors, employees and agents, sponsors and supporting artists, licensors and suppliers for any failure by you to comply with this paragraph.

Personal Information and Business Information

"Personal Information" as used in this Privacy Policy is information that we directly associate with a specific person or entity, such as name, address, payment information (including payment card number, expiration date, cardholder name and CVV code), mobile telephone number, and email address. Please note that any payment information we collect is not stored by us.

The Personal Information you provide will vary based upon the context, and we will not collect your Personal Information unless you make it available. You are not required to provide Personal Information at any time while visiting the Websites; however, you may be required to provide Personal Information to use certain Services. You may provide us with Personal Information by participating in online surveys, subscribing to newsletters and other recurring offerings through the Websites, and in connection with other products, services, features, or requests made available through the Websites.

Kindrid Giving collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and Websites are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined "Business Information" as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company. When you visit our Websites, you may be asked to submit information such as e-mail address, company name, address, phone number, your product version and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services or support plans online. Our information collection and use practices are described in more detail below.


We offer certain limited online support services. If you access our online support, you may be asked for information such as customer ID, product name, product version and other information to help us determine what the technical issues are and how best to help you resolve them. In addition, certain products allow you to submit support-related questions directly from the product. If you access online support services from a product, information about your network, operating system, printer, data and program path, product type, version, customer ID, the product's technical support information sheet, product serial number and other similar information will be automatically pre-populated for submission to our customer support representatives to assist them in answering your questions.

Product-Related Information Collection

Kindrid Giving collects certain additional information in connection with your use of our Services, web-based products and/or desktop products with online features. For instance:

  • Product Updates: Some products provide you with the ability to download and register product and/or tax updates as they become available. During the download and registration process, we collect "Business Information", including customer ID number and product version, type and serial number. This is collected so that we can authorize your access, provide you with the appropriate update, and to update our records as to the product and products updates you have downloaded or installed, so that we may provide the appropriate support.
  • Account Set-Up and Access: Upon subscribing to our services, Kindrid Giving collects Business Information, which may include information such as product serial number, customer ID and your customer profile information. This allows us to identify you to authorize your access and use of the services, and to provide you with your relevant account information. Certain products allow you to access your account to obtain information such as your support plan status, service subscriptions, registrations and order history.
  • Online Product /Account Application: Certain products and services are subject to an application and enrollment process, which may be completed on paper or online. Information requested may include federal ID numbers, bank account, payroll, credit card and contact information. This information is used to process your enrollment request and, if approved, to set up and administer your account.
  • Web-based Services: Some of our web-based Services collect certain additional information, including IP address, browser, connection speed, domain, referring URL and other environment-related information. This enables us to provide a secure environment for the use of the services, to pre-populate forms and calculate aggregate statistical information about the customers using these services. We use this information to better protect you and to provide a better user experience.

Third-Party Products

Kindrid Giving may use your Business Information to inform you of special discounts or offers from other companies we have carefully selected and whose products and services may be of interest to you.

Public Forums

Information (including personal and business information) that you submit, post or otherwise reveal in a public forum (such as comments to a blog or product discussion forum) is not subject to this Privacy Policy, will be seen by third parties not related to Kindrid Giving and may be used by them or Kindrid Giving to contact you for any purpose.


To access information (blogs, demos of our products, marketing materials etc.) on the Websites, a user may be required to register with Kindrid Giving. During registration a user is required to give certain information (such as name, email address, job title). This information is used to contact you about the products/services on our site in which you have expressed interest.


We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Surveys and Contests

From time-to-time, our Websites may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify winners and award prizes, if applicable. Survey information will be used for purposes of monitoring or improving the use and satisfaction of the Websites.


Kindrid Giving may place "cookies" on the browser of your computer. Cookies are small pieces of information that are stored by your browser on your computer's hard drive. Cookies may enhance the convenience and use of the Website. For example, the information provided through cookies may be used to recognize you as a previous user of the Website (so you do not have to enter your personal information every time), offer personalized information for your use, and otherwise facilitate your experience using the Website. You may choose to decline cookies if your browser permits, but doing so may affect your ability to access or use certain features of the Website.

Kindrid Giving may also utilize web beacons on our Websites. A "web beacon", also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and their cookies and may be used to transmit information collected through cookies back to a web server. The information collected through these automated means may include information that we gather and store about your visit to, and use of, the Websites, such as your IP address, type of browser and operating system used, date and time you access the websites, pages you visit, and, if you linked to the Websites from another website, the address of that website. This data does not include Personal Information and is not treated as Personal Information under this Privacy Policy, but it may include the IP address of your device. We may link an IP address to information that is personally identifiable.

Most web browsers automatically accept cookies, but you can disable this function so that your browser will not accept cookies. Please be aware that disabling this function may impact your use and enjoyment of this Website.

Third-Party Analytics

We may also allow certain third-party analytics service providers to include cookies and web beacons within the pages of the Websites on our behalf and to retain and use the information received from such cookies and web beacons themselves. Third-party service providers that collect this data on our behalf may offer information about their data collection practices, and in some cases, an opt out on their respective websites which you can access here:

Do Not Track

Currently, various browsers — including Microsoft Edge, Google Chrome, Internet Explorer, Mozilla Firefox, and Apple Safari — offer a "do not track" or "DNT" option that relies on a technology known as a DNT header, which sends a signal to Web sites' visited by the user about the user's browser DNT preference setting. We do not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. We take privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

Protecting Data During Collection

We take precautions to protect your information. When you submit sensitive information via the Websites, your information is protected both online and offline. We use appropriate security measures to protect the security of your data both online and offline. These measures vary based on the sensitivity of the information that we collect, process, store, and the current state of technology. Please note, though, that no website or internet transmission is completely secure, so while we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.

How We Use The Data We Collect

Email Communication

Each email we send will contain instructions on how to unsubscribe should you decide not to receive future promotional e-mails. If you choose to opt-out of receiving promotional e-mail communications from any Kindrid Giving business unit, we may still periodically communicate with you via mail and telephone. Please allow up to 10 business days to be removed from our promotional e-mail list.

We send notification emails about the Website and Services from time to time as necessary. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

We also send newsletters to our users with news of new service offerings and promotions. Should you change your mind about receiving these newsletters, you can unsubscribe by following the directions present in each email we send out.

Most of our communications are intended to:

  • inform you of product upgrades and updates and subscription renewals;
  • inform you of tax, regulatory and other compliance issues with your software product or service;
  • notify you of products and services that we think may be of interest to you;
  • offer you discounts or other promotions with respect to Kindrid Giving products and services that we think may interest you; and
  • contact you for survey purposes to determine how we can better service you or provide better products to meet your needs.

Third-Party E-Mail Promotions

If you access and/or use any of our Partner's services from a link on this Website, a Kindrid Giving/Partner co-branded site or by any other means, any information you reveal in connection with such service is submitted to our Partner and is not subject to this Privacy Policy. You should consult the privacy policy of any Partner or third-party site with respect to its treatment of any information that you may reveal through such service.

Services and Product Data

Business Information collected by Kindrid Giving as set forth in the Personal Information and Business Information section above does not include your company's data entered in the course of operating our products ("Product Data") or data provided by you while using our services ("Service Data") Kindrid Giving will not access your Product Data or Services Data except in the following limited circumstances:

  • to provide you with technical support, solely at your request and with your permission;
  • on a limited-access basis to install updates, produce regular backups or restore data from backups at your request;
  • where the inherent purpose of the product or service requires Kindrid Giving to provide the Product Data or Services Data to a third party on your behalf (for example where Kindrid Giving makes tax filings on your behalf or initiates bank transfers on your behalf); and
  • unless you opt-out, to utilize Aggregate Information derived from Product Data and Services Data to help us improve our products and services and in developing additional offerings. Aggregate Information is non-identifying information about you that is provided to third parties for analysis. For example, we might inform third parties regarding the number of users of this Website and the activities they conduct while on this Website to better understand user experience. Third-parties who receive aggregate information cannot identify or contact you based on the information they receive.

Kindrid Giving will not provide your Product Data or Services Data to any third-party or permit any third-party to access your Product Data or Services Data, except with your permission or to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order. In addition, if at any time you decide to discontinue your use of the applicable service, your Services Data will be destroyed and removed from all servers according to terms set forth in your Service Agreement, subject to applicable back-up and disaster recovery practices and procedures.

How We Share Data

Unless you give us your permission, we don't share data we collect from you with third parties, except as described below:

Third-party service providers or consultants. We may share data collected from you on the Kindrid Giving Site with third-party service providers or consultants who need access to the data to perform their work on Kindrid Giving's behalf, such as a website analytics company or our third-party advertising partners. These third-party service providers are limited to only accessing or using this data to provide services to us and must provide reasonable assurances that they will appropriately safeguard the data.

Compliance with Laws. We may disclose your data to a third party if (i) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or government request (including to meet national security or law enforcement requirements), (ii) to enforce our agreements and policies, (iii) to protect the security or integrity of the Kindrid Giving Site or our services and products, (iv) to protect ourselves, our other customers, or the public from harm or illegal activities, or (v) to respond to an emergency which we believe in good faith requires us to disclose data to assist in preventing a death or serious bodily injury. If Kindrid Giving is required by law to disclose any of your data that directly identifies you, then we will use reasonable efforts to provide you with notice of that disclosure requirement, unless we are prohibited from doing so by statute, subpoena or court or administrative order. Further, we object to requests that we do not believe were issued properly.

Affiliates. We may share data collected from you from the Kindrid Giving Site with our affiliates. We all will only use the data as described in this notice.

Business transfers. If we go through a corporate sale, merger, reorganization, dissolution or similar event, data we gather from you through our website may be part of the assets transferred or shared in connection with due diligence for any such transaction. Any acquirer or successor of Kindrid Giving may continue to use the data we collect from you through our Site as described in this notice.

Aggregated or de-identified data. We might also share data collected from you from the Kindrid Giving Site with a third party if that data has been de-identified or aggregated in a way that does not directly identify you.

We do not share your data (including, but not limited to, the personal data of your end users) with third parties for their direct marketing purposes, unless you give us your consent to do so.

Privacy Rights

We may retain your information for a period of time consistent with the original purpose of collection. For instance, we may retain your information during the time in which you have an account to use our Web sites or Services and for a reasonable period of time afterward. We also may retain your information during the period of time needed for us to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.

You may opt out of any future contacts from us at any time. Additionally, if the collection of your personal data was based on your consent, you have the right to revoke that consent at any time. Be aware that by revoking consent, you may lose access to services you previously opted to use.

You may request to review, correct, delete, or otherwise modify any of the personal information that you have previously provided to us through the Company's Web Site(s) and Services. You can do the following at any time by contacting us via the email address or phone number provided on our website:

  • See what data we have about you, if any
  • Change/correct any data we have about you
  • Have us delete any data we have about you
  • Express any concern you have about our use of your data

Requests to access, change, or delete your information will be addressed within a reasonable timeframe.

California Residents' Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business, with whom the California resident has an established business relationship, certain information with respect to the types of personal information the business shares with third parties for direct marketing purposes by such third party and the identities of the third parties with whom the business has shared such information during the immediately preceding calendar year. To request a copy of such information, please contact us as described in the "Questions, Concerns or Complaints" section below, and we will respond within 30 days as required by law.

How to Contact Us

Kindrid Giving commits to resolve complaints about our collection or use of your personal information. Kindrid Giving takes its users' privacy concerns seriously.

If you believe that Kindrid Giving has not complied with this Privacy Policy with respect to your personal information, you should first contact us at Kindrid Giving by emailing us at or by writing to the Kindrid Giving Privacy Officer at the following address:

Ministry Brands
Attn: Legal Department
14488 Old Stage Road
Lenoir City, TN 37772

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.

Please note that Kindrid Giving is not responsible for the content or privacy practices of non- Kindrid Giving websites to which this Site or any other Kindrid Giving website may link. Also, Kindrid Giving is not responsible for the privacy practices of its customers or users of its customer websites. You should review the additional privacy policy of the customer site before using the site.